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Purpose

A CDISC Library account allows a user to access the Data Standards Browser and view the data standards in the CDISC Library.  This Work Instruction details the steps to provision (create) or deactivate a CDISC Library account.

Scope

The CDISC Library Support Technician and Azure Active Directory Administrator will use these Work Instructions to provision or deactivate a CDISC Library account.

Pre-Requisites

Access to the Azure Active Directory B2C Tenant will be required for several steps.  EDIT

Definitions

List terms (abbreviations, acronyms, technical jargon) referenced in this Work Instruction useful at adding clarity. Put "Not applicable." if this section is not applicable.

TermDefinition
CDISC Library

The CDISC Library is a web-based solution providing a user with access to CDISC's data standards metadata.  The CDISC Library is accessible though the Data Standards Browser (DSB).

Data Standards Browser (DSB)

A CDISC product that provides an authenticated user with additional value-added tools for interacting with data from the CDISC Library, including interactive menus, search and scoping features, and the ability to filter by various criteria. 

Simply put, a user will use their CDISC Library credentials to visit the DSB and view data standards metadata provided by the CDISC Library.

JiraJira is a software created by Atlassian for tracking bugs and issues.  It is used by the CDISC Library Support Technician ("Support Technician") and the Azure Active Directory Administrator ("Azure Admin") to track CDISC Library accounts.
Azure Active Directory B2C Tenant

A business-to-consumer (B2C) tenant housed on a resource in Microsoft's Azure platform that provides identity management for CDISC Library accounts.  An Azure AD tenant is a specific instance of Azure AD containing accounts and groups. 

Simply put, the Active Directory houses the stored CDISC Library account data, including log-in information, for our users on a segmented chunk of our overall rented storage (or resource) from Azure.  This data is segmented for integrity and security purposes, which is why it requires "switching directories" in Azure to access.

Roles & Responsibilities

Lists all roles and their responsibilities relevant to this Work Instruction.

RoleResponsibilities
CDISC Library Support Technician

Performs the steps to provision or deactivate a CDISC Library account.

Azure Active Directory Administrator

Accesses the Azure Active Directory B2C Tenant to complete the associated tasks.

Membership TeamA division of CDISC that oversees the membership of CDISC Member Organizations and maintains a list of active CDISC Member Organizations.  Membership-related inquiries should be deferred to this team as they do not fall under the purview of CDISC Library Support.

Instructions

Describe each step to be taken to complete the scope of this Work Instruction in the prescribed sequence.  Note:  Use active verbs in the "Instructions" column.

Step #RoleInstructions
1.0CDISC Library Support Technician

Receives a CDISC Library account request in one of several ways:

  • In the form of an electronic submission by an authenticated CDISC member organization.
  • In the form of a generic request for a CDISC Library account.
  • By way of a line-of-business request by an authorized CDISC employee on behalf of an organization or user.

(include membership in a step, that the organization is a standing member... the handoff is performed by the system and not manually)

2.0CDISC Library Support Technician

Reviews the account request.

2.1CDISC Library Support Technician

Ensures that the account request was received from an active CDISC member organization.

2.2CDISC Library Support TechnicianConfirms that the requesting member organization will not exceed their account allowance.
2.3CDISC Library Support TechnicianObtains approval to process the account reqe
3.0CDISC Library Support TechnicianInput request into CDISC Jira.
4.0Azure Active Directory AdministratorProvision new account in Azure AD B2C and Azure APIM.
5.0
Close the Jira ticket.


Email everyone the Welcome email.

General Workflow

Include a general workflow diagram that summarizes this Work Instruction.

References

List references pertinent to this Work Instruction, e.g., COP-001.

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