Purpose
This CDISC Operating Procedure (COP) details the steps to provision or deactivate a CDISC Library account. This COP should be used when a user or member requests an account to access the CDISC Library, housed in the Data Standards Browser (DSB), or when an active Library account needs to be deactivated.
Scope
This COP should be used by the CDISC Library Support Technician ("Support Technician") and Azure Active Directory Administrator ("Azure Administrator") when creating or deactivating an account. For issues relating to incomplete account requests, obtaining proper authorization, and "edge cases," please refer to COP "CDISC Library Accounts: Request Review."
Pre-requisites
The account request being used for this process should be complete and account administrator approval obtained (if applicable) prior to beginning.
Definitions
List terms (abbreviations, acronyms, technical jargon) referenced in this Work Instruction useful at adding clarity. Put "Not applicable." if this section is not applicable.
| Term | Definition |
|---|---|
| CDISC Library | The CDISC Library is a web-based solution providing a user with access to CDISC's data standards metadata. The CDISC Library is accessible though the Data Standards Browser (DSB). |
| Data Standards Browser (DSB) | A CDISC product that provides a user with additional value-added tools for interacting with data from the CDISC Library, including interactive menus, search and scoping features, and the ability to filter by various criteria. Simply put, a user visits the DSB to view data standards metadata provided by the CDISC Library. |
| Jira | Jira is a software created by Atlassian for tracking bugs and issues. It is used by the CDISC Library Support Technician ("Support Technician") and the Azure Active Directory Administrator ("Azure Admin") to track CDISC Library accounts. |
| Azure Active Directory B2C Tenant | A business-to-consumer (B2C) tenant housed on a resource in Microsoft's Azure platform that provides identity management for CDISC Library accounts. An Azure AD tenant is a specific instance of Azure AD containing accounts and groups. Simply put, the Active Directory houses the stored CDISC Library account data, including log-in information, for our users on a segmented chunk of our overall rented storage (or resource) from Azure. This data is segmented for integrity and security purposes, which is why it requires "switching directories" in Azure to access. |
Roles & Responsibilities
Lists all roles and their responsibilities relevant to this Work Instruction.
| Role | Responsibilities |
|---|---|
| CDISC Library Support Technician | The individual that will perform the steps of the account provisioning or deactivation process for CDISC Library accounts that do not involve the Azure Active Directory B2C Tenant. Prior to beginning, this individual reviews and obtains the necessary approval(s) and information required prior to performing a provisioning or deactivation. |
| Azure Active Directory Administrator | The individual that will perform the |
Instructions
Describe each step to be taken to complete the scope of this Work Instruction in the prescribed sequence. Use active verb in the Instructions column.
| Step # | Role | Instructions |
|---|---|---|
| 1.0 | CDISC Library Support Technician | Receive a CDISC Library account request. |
| 2.0 | CDISC Library Support Technician | Review the completeness of the request. |
| 2.1 | CDISC Library Support Technician | Ensure request is from an active CDISC member organization. |
| 2.2 | CDISC Library Support Technician | Ensure request is within the account allowance per membership benefits. |
| 2.3 | CDISC Library Support Technician | Obtain request approval from organization's administrator contact. |
| 3.0 | CDISC Library Support Technician | Input request into CDISC Jira. |
| 4.0 | Azure Active Directory Administrator | Provision new account in Azure AD B2C and Azure APIM. |
| 5.0 | Close the Jira ticket. | |
| Email everyone the Welcome email. |
General Workflow
Include a general workflow diagram that summarizes this Work Instruction.
References
List references pertinent to this Work Instruction, e.g., COP-001.
Overview
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