Purpose

This CDISC Operating Procedure (COP) details the steps to provision or deactivate a CDISC Library account. This COP should be used when a user or member requests an account to access the CDISC Library, housed in the Data Standards Browser (DSB), or when an active Library account needs to be deactivated.

Scope

This COP should be used by the CDISC Library Support Technician ("Support Technician") and Azure Active Directory Administrator ("Azure Administrator") when creating or deactivating an account. For issues relating to incomplete account requests, obtaining proper authorization, and "edge cases," please refer to COP "CDISC Library Accounts: Request Review."

Pre-Requisites

The account request being used for this process should be complete and account administrator approval obtained (if applicable) prior to beginning.

Definitions

List terms (abbreviations, acronyms, technical jargon) referenced in this Work Instruction useful at adding clarity. Put "Not applicable." if this section is not applicable.

Term	Definition
CDISC Library	The CDISC Library is a web-based solution providing a user with access to CDISC's data standards metadata. The CDISC Library is accessible though the Data Standards Browser (DSB).
Data Standards Browser (DSB)	A CDISC product that provides a user with additional value-added tools for interacting with data from the CDISC Library, including interactive menus, search and scoping features, and the ability to filter by various criteria. Simply put, a user visits the DSB to view data standards metadata provided by the CDISC Library.
Jira	Jira is a software created by Atlassian for tracking bugs and issues. It is used by the CDISC Library Support Technician ("Support Technician") and the Azure Active Directory Administrator ("Azure Admin") to track CDISC Library accounts.
Azure Active Directory B2C Tenant	A business-to-consumer (B2C) tenant housed on a resource in Microsoft's Azure platform that provides identity management for CDISC Library accounts. An Azure AD tenant is a specific instance of Azure AD containing accounts and groups. Simply put, the Active Directory houses the stored CDISC Library account data, including log-in information, for our users on a segmented chunk of our overall rented storage (or resource) from Azure. This data is segmented for integrity and security purposes, which is why it requires "switching directories" in Azure to access.

Roles & Responsibilities

Lists all roles and their responsibilities relevant to this Work Instruction.

Role	Responsibilities
CDISC Library Support Technician	The individual that will perform the steps of the account provisioning or deactivation process for CDISC Library accounts that do not involve the Azure Active Directory B2C Tenant. Prior to beginning, this individual reviews and obtains the necessary approval(s) and information required prior to performing a provisioning or deactivation.
Azure Active Directory Administrator	The individual that will perform the steps within the Azure Active Directory B2C tenant. Additional account permissions must be granted for an individual to access this tenant.

Instructions

Describe each step to be taken to complete the scope of this Work Instruction in the prescribed sequence. Note: Use active verbs in the "Instructions" column.

Step #	Role	Instructions
1.0	CDISC Library Support Technician	Receives a CDISC Library account request in one of several ways: In the form of an electronic submission by an authenticated CDISC member organization or user. In the form of a generic request for a CDISC Library account. By way of a line-of-business request by an authorized CDISC employee on behalf of an organization or user.
2.0	CDISC Library Support Technician	Reviews the account request.
2.1	CDISC Library Support Technician	Ensures that the account request was received from an active CDISC member organization.
2.2	CDISC Library Support Technician	Confirms that the requesting member organization will not exceed their account allowance.
2.3	CDISC Library Support Technician	Obtains approval to process the account reqe
3.0	CDISC Library Support Technician	Input request into CDISC Jira.
4.0	Azure Active Directory Administrator	Provision new account in Azure AD B2C and Azure APIM.
5.0		Close the Jira ticket.
		Email everyone the Welcome email.

General Workflow

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References

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Page tree

CDISC Library Accounts: Provisioning & Deactivation