Purpose
A CDISC Library account allows a user to access the Data Standards Browser and view the data standards in the CDISC Library. This Work Instruction details the steps to provision (create) or deactivate a CDISC Library account.
Scope
The CDISC Library Support Technician and Azure Active Directory Administrator will use these Work Instructions to provision or deactivate a CDISC Library account.
Pre-Requisites
Access to the Azure Active Directory B2C Tenant will be required for several steps. EDIT
Access to the clib-support-user-analytics.xlsm file on SharePoint.
Definitions
List terms (abbreviations, acronyms, technical jargon) referenced in this Work Instruction useful at adding clarity. Put "Not applicable." if this section is not applicable.
| Term | Definition |
|---|---|
| CDISC Library | The CDISC Library is a web-based solution providing a user with access to CDISC's data standards metadata. The CDISC Library is accessible though the Data Standards Browser (DSB). |
| Data Standards Browser (DSB) | A CDISC product that provides an authenticated user with additional value-added tools for interacting with data from the CDISC Library, including interactive menus, search and scoping features, and the ability to filter by various criteria. Simply put, a user will use their CDISC Library credentials to visit the DSB and view data standards metadata provided by the CDISC Library. |
| Jira | Jira is a software created by Atlassian for tracking bugs and issues. It is used by the CDISC Library Support Technician ("Support Technician") and the Azure Active Directory Administrator ("Azure Admin") to track CDISC Library accounts. |
| Azure Active Directory B2C Tenant | A business-to-consumer (B2C) tenant housed on a resource in Microsoft's Azure platform that provides identity management for CDISC Library accounts. An Azure AD tenant is a specific instance of Azure AD containing accounts and groups. Simply put, the Active Directory houses the stored CDISC Library account data, including log-in information, for our users on a segmented chunk of our overall rented storage (or resource) from Azure. This data is segmented for integrity and security purposes, which is why it requires "switching directories" in Azure to access. |
Roles & Responsibilities
Lists all roles and their responsibilities relevant to this Work Instruction.
| Role | Responsibilities |
|---|---|
| CDISC Member Organization | The requesting CDISC Member Organization with an active CDISC Membership and CDISC.org account uses the Account Request Form to submit a request for a CDISC Library account. |
| CDISC Library Support Technician | Performs the steps to provision or deactivate a CDISC Library account. |
| Azure Active Directory Administrator | Accesses the Azure Active Directory B2C Tenant to complete the associated tasks. |
| Membership Team | A division of CDISC that oversees the membership of CDISC Member Organizations and maintains a list of active CDISC Member Organizations. Membership-related inquiries should be deferred to this team as they do not fall under the purview of CDISC Library Support. |
Instructions
Describe each step to be taken to complete the scope of this Work Instruction in the prescribed sequence. Note: Use active verbs in the "Instructions" column.
| Step # | Role | Instructions |
|---|---|---|
| 1.0 | CDISC Library Support Technician | Receives a CDISC Library account request, either:
Note: It is strongly preferred that all requests be submitted through the Account Request Form. If an informal request is received, the CDISC Library Support Technician should direct the requesting party to the Account Request Form if appropriate. Exceptions may be granted by CDISC Management. |
| 2.0 | CDISC Library Support Technician | Reviews the account request for the following prior to inputting the request in Jira:
|
| 2.1 | CDISC Library Support Technician | Ensures that the account request was received from an active CDISC member organization. |
| 2.2 | CDISC Library Support Technician | Confirms that the requesting member organization will not exceed their account allowance. |
| 2.3 | CDISC Library Support Technician | Obtains approval to process the account reqe |
| 3.0 | CDISC Library Support Technician | Input request into CDISC Jira. |
| 4.0 | Azure Active Directory Administrator | Provision new account in Azure AD B2C and Azure APIM. |
| 5.0 | Close the Jira ticket. | |
| Email everyone the Welcome email. |
General Workflow
Include a general workflow diagram that summarizes this Work Instruction.
References
List references pertinent to this Work Instruction, e.g., COP-001.
Overview
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