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1. Complete "Sign Up Now

1. "
2. Verify

1. the email

1. by entering it and clicking "Send Verification Code".

1. Enter the code received from "Microsoft on behalf of CDISC"

1. and click "Verify Code".
2. Once verified,

1. enter a new password, display name, first name, and last name.

You will receive another email

confirming what you can access

and your API Key

.

Receive a message that says "Your password is incorrect"

1. Click "Forgot Your Password" and

1. follow the reset process.

1. You will receive a code in the email from "Microsoft on behalf of CDISC" which you will enter and click "Verify Code".

1. Verify your email as before and enter a new password.

Completed Sign Up Now but did not receive the follow-up email

The follow-up email

typically sends within two hours of registration, at which time the Library API key

becomes available.

Find the Sign Up / Sign

In process unresponsive or behaving

unexpectedly

1. Clear the local cache:

1. Ctrl + r

1. (Windows)

1. or ⌘ + Shift + r

1. (MacOS).

1. Due to variety of popup blocker implementations, we recommend these actions:
   1. 1. Review web browser documentation for default popup blocker behavior. If possible, whitelist cdisc.org to prevent future blocking.
      2. Review web browser's extensions installed. If possible, whitelist cdisc.org to prevent future blocking.
      3. Some ad blockers come with popup blocking functionality. If possible, whitelist cdisc.org to prevent future blocking.