Receives a CDISC Library account request, either:

• In the form of an automated email sent to cdisc_library_support@cdisc.org, generated by the submission of an Account Request Form by a CDISC Member Organization.
• In the form of a written request for a CDISC Library account.

Note:  It is strongly preferred that all requests be submitted through the Account Request Form.  If an informal request is received, the CDISC Library Support Technician should direct the requesting party to the Account Request Form if appropriate.  Exceptions may be granted by CDISC Management.

Confirms the CDISC Member Organization will not exceed their account allowance with this request, referenced on the "Account Allowance" tab of the CLIB Users SharePoint file.  If the account will place the Member Organization over the account allowance, the Technician advises the Member Organization of this, and inquires if the Member Organization would like to purchase an additional account, or remove a current account user.

Determines if the requestor is adequately authorized to request a CDISC Library account. 

• If this is the CDISC Member Organization's first account, no further approvals are required.
• If other CDISC Library accounts exist for the Member Organization, the requestor should also be the existing sole administrator for the other accounts, or the approval of the sole administrator should be obtained prior to proceeding with the request.
• For CDISC Member Organizations with multiple CDISC Library accounts and administrators, the Library Technician obtains approval from all administrators or authorized parties, and confirms which individuals should be listed for new and existing account IT/Admin contacts.