Versions Compared

Old Version 8

changes.mady.by.user Unknown User (rjmaitra)

Saved on

compared with

New Version 9

changes.mady.by.user Unknown User (rjmaitra)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

This COP should be used by the CDISC Library Support Technician ("Support Technician") and Azure Active Directory Administrator ("Azure Administrator") when creating or deactivating an account.  For issues relating to incomplete account requests, obtaining proper authorization, and "edge cases," please refer to COP "CDISC Library Accounts:  Request Review."

Pre-

...

Requisites

The account request being used for this process should be complete and account administrator approval obtained (if applicable) prior to beginning.

...

Lists all roles and their responsibilities relevant to this Work Instruction.

RoleResponsibilities
CDISC Library Support TechnicianThe individual that will perform the steps of the account provisioning or deactivation process for CDISC Library accounts that do not involve the Azure Active Directory B2C Tenant.  Prior to beginning, this individual reviews and obtains the necessary approval(s) and information required prior to performing a provisioning or deactivation.
Azure Active Directory AdministratorThe individual that will perform the steps within the Azure Active Directory B2C tenant.  Additional account permissions must be granted for an individual to access this tenant.

Instructions

Describe each step to be taken to complete the scope of this Work Instruction in the prescribed sequence.  Note:  Use active verb verbs in the "Instructions" column.

Step #RoleInstructions
1.0CDISC Library Support TechnicianReceive

Receives a CDISC Library account request in one of several ways:

  • In the form of an electronic submission by an authenticated CDISC member organization or user.
  • In the form of a generic request for a CDISC Library account.
  • By way of a line-of-business request by an authorized CDISC employee on behalf of an organization or user.
2.0CDISC Library Support TechnicianReview

Reviews the

completeness of the

account request.

2.1CDISC Library Support TechnicianEnsure request is

Ensures that the account request was received from an active CDISC member organization.

2.2CDISC Library Support TechnicianEnsure request is within the account allowance per membership benefitsConfirms that the requesting member organization will not exceed their account allowance.
2.3CDISC Library Support TechnicianObtain request approval from organization's administrator contact.Obtains approval to process the account reqe
3.0CDISC Library Support TechnicianInput request into CDISC Jira.
4.0Azure Active Directory AdministratorProvision new account in Azure AD B2C and Azure APIM.
5.0
Close the Jira ticket.


Email everyone the Welcome email.

...