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Users may report issues with logins to CDISC library. Here is a breakdown of potential issues and how to resolve them:


Sign in Problems

These users' issues can be resolved by using the Sign Up Now link.:




Access Denied


If you have confirmed the company is a member and the email domain of the user is associated with the company in drupal, a simple logout, then login will resolve this issue.



Where is my API Key

API Keys are delivered every 1 hour. The user will receive a "Welcome to API" message in email once it is generated. This email is sent from windowsazure.com

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