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  • Letters (digital and hard copy)  
  • Emails  
  • Standards 
  • Standard Operating Procedures 
  • Work Instructions
  • Policies and guidance 
  • Meeting papers and minutes  
  • Education material 
  • Reports 
  • Contracts  
  • Presentations  
  • Official communications   
  • Photographs  
  • Audio recordings (other than voicemail messages)

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All documents created in the company will follow an estatblished established Lifecycle.

StageDescription
CreateA document needs to be well designed from the point of creation using the name, category, confidentiality classification. 
DistributeA document is available for employees and/or the general public according to the confidentiality classification.
UseA document has been distributed internally, and can generate business decisions, further actions, or serve other purposes. (external use is outside the scope of this policy)
MaintainWhile a document is in active use, it is necessary that the content is maintained, accurate and available. If changes in the document need to be
done
made, those changes need to be documented within the document.   
Dispose / Archive
 ArchiveThis will occur
with
when a document
that is accessed less frequently or has reached its assigned retention periods. During this stage the document could be destructed or transfer to a file until a retention period is reach. 
is no longer required.   (Currently, disposal of documents is not addressed)

 

Create

Only CDISC systems and licensed applications will be used to create and/or store and/or distribute CDISC documents:

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Documents will have an explicit name, retention category, and confidentiality.

Name - todoCategory - todo - The name of the document will be different according to the type. Here are some examples:

  • Emails - Internal Emails can just have the title of the subject. External Emails need to have "CDISC" + title
  • SOPs - SOPs will include numbers at the end of the title according to the Standard, for example, 001, 002

  • Work Instructions - Name of the work instruction + "Work Instructions"
  • Policies and guidance - Name of the policy + "Policy" + Version
  • Meeting papers and minutes  - Department + "Meeting" + date
  • Education material - Name of the topic + Version
  • Reports - Name of the report + Department
  • Contracts  - Name of the employee or contractor + "Contract" + "Confidential"
  • Presentations  - Name of the presentation + Department

Stability Category - Stability Category refers to the reliability of a document and if it will need ongoing maintenance.

  • Class A - This kind of document will be kept without any modification since it was created for an event in the past. Examples of these documents are meeting papers and minutes.
  • Class B - This kind of informational document will have a Stability Period.  When the stability period is exhausted, the document will need to be reviewed by the owner to decide if the document is reliable or if it needs an update.  

Confidentiality In order to maintain confidentiality, documents will be designated using one of five classifications:

  • Public - Available to be viewed by anybody in the world.  All documents should have a designation but any document without a designation will be considered Public.
  • Members - Available to be viewed by CDISC membership.
  • Internal - Available to be viewed by anybody within CDISC (employees and contractors). 
  • Confidential - Available to only a restricted group of CDISC employees and/or contractors. 
  • Classified - Available to only a restricted group of CDISC employees.  The Department head has to approve sharing with anyone else.  

Distribute

todo 

A document is available for employees and/or the general public according to the confidentiality classification.

After the document is created, it will be available on the CDISC system, and according to its kind, it will be stored and/or distributed

  • Outlook - Internal and external Emails must be distributed through official company Email.
  • Confluence Wiki - ???
  • SharePoint / OneDrive - ???
  • Azure DevOps Wiki - Documents related to projects worked on Azure DevOps. Each Document needs to be stored within the project that it is related to.
  • GitHub Wiki - ???

Use

todo

A document has been distributed internally, and can generate business decisions, further actions, or serve other purposes. (external use is outside the scope of this policy)

Maintain

Document retention category 

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The document will be used meanwhile is active on the CDISC system, and for this purpose, it will be updated and maintain according to the next part of the Lifecycle. Documents need to be stored on the CDISC System to consider them official for the purpose of this policy.

Maintain

Document revision 

Each document must go through a revision to be sure that the document is updated and/or on use. The employee or contractor owner of the document is responsible for this revision. 

All documents must have a Document Revision every year. The first year is mark first-year marks 12 months after the creation and approval, if necessary, of the document. 

The purpose of this revision is to make sure that the document is update updated and still needed for the company. Documents that are being use used on a daily basis are considered needed and just need to go through the update. Documents that are not used frequently or haven´t been used during the year must be checked to see if they are still needed. For the document to still be needed, it has to have at least one of the followingsfollowing: 

  • It is used for a process 
  • It is giving business value to the company 
  • It is used to back up another document. 
  • It was created to use in the near future. 
  • It was created for a project that hasn´t kicked off. 

All documents considered not needed must go through a Retention Period before they are deleted. that are no longer required will be archived.  

Document Update 

When updating a document, the employee or contractor owner of the document needs to make sure of the following points: 

  • If there are links in the document, those links need to open working pages. Any dysfunctional link needs to be fixfixed. 
  • When there are name names of employees addressing a position within the company, specific project, or similar, the names need to be update updated to the employee or contractor holding those positions. 
  • All processes and work instructions must be check to make sure that they are update updated and hadn´t chance. Any small step in the process or work instruction that is different from the document to real-life needs to be update. 
  •  
  • be updated. 


Document management 

  • Documents must include name, date of creation, version, date of the last update (if applicable), date of next review, and name of the employee or contractor in charge of the document. 
  • The employee or contractor who created the document will own it and must make sure that is review every year to check if there are updates that need to be made. 
  • When an employee leaves the company, all the documents that he or she owns will be reviewed to make sure that they are still needed. The documents that are still needed for the company will be assigned to a new employee, who from this moment, is taking responsibility for the new documents. Documents that are not needed anymore will be transferred to a file until a retention period is reached. 
  • Documents can’t have a copy in a different location. 
  • If there are two or more duplicate documents and one is an update of the previous ones, the most recent update is the want that will stay on file, and the others, after a revision, will go to the Retention Period.


Dispose 

Before any document could be disposed, it needs to be sent to an Archived Period where the document will follow some steps before is deleted.

Archived PeriodRetention Period 

Documents will stay in Retention Period for one-year to Archived Period for one year to make sure they are not needed again. After one year in Retention year in Archived Period, the head of the department that department, for which the document is use will used will take another look to at the document and decide if it is time to delete the document or give a one-year extension.  

Any document that hadn´t been deleted after the first year in Retention in Archived Period will be revise revised again after one more year for the head of the department that , for which the document is use used and decided if it needs to be deleted or needs to be reestablish reestablished to its previous location before Retention Archived Period. 

Any document can´t stay in Retention in Archived period for more than two years to avoid using this location as a Recycle bin or a second location for documents that employees or contractors don´t want to take care of. 

 

  • Ensures document is revised whenever a change is required
  • At end of the Stability Period, ensures that the document is fit for purpose for another periodIf the document is no longer required marks it as archivedperiod 
  • If the document is auto-archived by the system due to no updates at end of the retention period, reviews the archive report to ensure 
  • Sends documents to Retention Archived Period when he/she considers necessary. 
  • Decides if a document needs to be deleted or stay one more year after the year in the Retention Period. 
  • Decides if a document needs to be deleted or reestablish to its previous location after 2 years in the Retention Period. 

Document management 

  • Documents must include name, data of creation, version, date of last update (if applicable) and name of the employee or contractor in charge of the document. 
  • The employee or contractor who created the document will own it and must make sure that is review every year to check if there are updates that need to be make. 
  • When an employee leaves the company, all the document that he or she owns will be reviewed to make sure that they are still needed. The documents that are still needed for the company will be assigned to a new employee, who from this moment, is taking responsibility for the new documents. Documents that are not needed anymore will be transfer to a file until a retention period is reach
  • Documents can’t have a copy on a different location. 
  • If there are two or more duplicate documents and one is and update of the previous ones, the most recent update is the want that will stay on file and the others, after a revision, will go to the Retention Period. 
  • owner
  • last modified
  • Next review
  • status

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